Privacy Policy

k1iro bluesminds ("we", "us", or "our") operates the k1iro bluesminds platform (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not access the Service.

Account Information

When you create an account, we collect your email address and name. This information is used to identify you and provide access to the Service.

Usage Data

We automatically collect information about how you interact with the Service, including API request metadata (timestamps, models used, token counts, latency, and error rates). We do not store the content of your API requests or responses.

Billing Information

Payment processing is handled by our third-party payment processor. We do not store your full credit card number. We retain transaction records (amount, timestamp, status) for accounting purposes.

We use the information we collect to:

• Provide, maintain, and improve the Service
• Authenticate users and secure API keys
• Enforce rate limits and manage credit balances
• Display analytics and usage dashboards
• Process billing and transactions
• Communicate with you about your account or the Service
• Detect and prevent fraud, abuse, or security incidents
• Comply with legal obligations

Your API requests are proxied through our gateway to upstream LLM providers. We log request metadata (model, token count, latency, status code) for analytics and billing. The actual message content of your requests is not stored by us beyond what is necessary to fulfill the request and may be subject to the upstream provider's own privacy policy.

We retain your account information for as long as your account is active. Usage analytics are retained for up to 90 days. Transaction records are retained for as long as required by applicable law. You may request deletion of your account data by contacting us.

We do not sell your personal information. We may share data with:

• Upstream LLM providers — as necessary to fulfill your API requests
• Payment processor — to process transactions
• Infrastructure providers — hosting, database, and caching services
• Law enforcement — when required by law or to protect our rights

We implement industry-standard security measures including encryption in transit (TLS), hashed API keys, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data. You may also object to or restrict certain processing. To exercise these rights, contact us at the email below.

We use essential session cookies for authentication. We do not use tracking cookies or third-party advertising cookies.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

If you have questions about this Privacy Policy, please contact us at privacy@bluesminds.com.